Q. I want to cancel my order.

Due to system limitations, we are generally unable to accept cancellations due to customer convenience.
If you have any questions, please feel free to contact us.

Q. I forgot to enter the coupon code. Can I apply it later?

Due to system limitations, coupon codes cannot be applied to orders after payment has been completed.

Q. I want to change my payment method.

Please note that you cannot change the payment method after payment has been completed.

Q. Can you ship overseas?

Shipping is only available within Japan.

Q. Is it possible to cancel (withdraw from) membership after registering?

There are no monthly membership fees for registering as a member, but if you wish to cancel your membership, please contact us via the inquiry form and we will process the cancellation immediately.