Description based on the Specified Commercial Transactions Act

Business name San-A Co., Ltd.
Store name
Operation Manager Daiki Iwamoto
location Fukuoka City, Hakata Ward, Hakata Station 2-10-19, FFB509
TEL 092-402-2585
email address
Selling price The price shown on the product page (tax included)
Incidental costs other than the product price

Shipping fee: 1,000 yen for delivery to Hokkaido and remote islands
For orders under 3900 yen, shipping fee is 880 yen and COD fee is 330 yen (tax included)

Payment method Credit cards/Google Pay/Apple Pay/Cash on delivery
Timing of payment Credit card: When your credit card company bills you
Google Pay/Apple Pay: When billing with the credit card company registered to each account Cash on delivery: When receiving the product
Delivery time of products, etc. Next day to 4 business days after order
Possibility and conditions of return Conditions for accepting returns
We will only accept unused items if you contact us by phone within 3 days of receiving the item.
Please return the product along with any tags or other accessories.
This only applies to items returned within 3 days of receiving your return request.

●About return shipping fees and other fees related to returns
In the case of initial defects, we will cover the cost.
If the reason is due to customer's convenience, the customer will be responsible for the costs.
*Please note that if the return is for reasons of your own, you will be responsible for the return shipping fee, return handling fee, and shipping fee for the product to be delivered (if the shipping fee is paid by our store at the time of ordering).

We will transfer the money to your designated account within 3 business days after receiving the returned product.
In the case of returns due to customer reasons, the refund amount will be the amount minus any applicable fees and commissions.
Thank you for your understanding.